The reason for this is quite simple the Quick Supports function only supports the most common screen capture events that occur on most Android devices. If you're working with a device that has a very specific layout or doesn't respond correctly to certain commands, then the TeamViewer QuickSupport service may not be the ideal solution for your needs. While the TeamViewer software itself is quite robust and versatile, there are a few things that work best with the specific hardware requirements of the Android ecosystem. I've used this product extensively on both desktop and mobile devices running various platforms, and while the remote control support package is great for many individuals and companies, it has one major shortcoming that I'd like to discuss with you today. * Sony devices require the Device Administrator permission.For the past few years TeamViewer has been providing their clients with a remote support system, in which they allow their clients to use their own custom Android interface, and use a variety of other features built right into the TeamViewer platform, including screen capture, sharing documents and other various options. Pass your ID on to your trusted technician, who is using the TeamViewer full version. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at 3. It has never been easier to troubleshoot devices!Ģ. Secured connection with 256 Bit AES Session Encoding.Store confidential information into the device clipboard.It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more. Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices.
This release does not have a Play Store Description, so we grabbed one from version 15.35.156:
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